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Emergency Wait Times
At both Windsor Regional Hospital Emergency Departments (ED's), you can expect to see the triage nurse within 10 minutes.
The current ED average length of stay is the length of time for an average ED visit and may vary significantly for you based on the tests and investigations required depending on your presenting problem and to ensure your safety.
Wait times are updated at least every hour.
ED wait times can change quickly depending on the urgency of patients that arrive. Patients are seen in order of need with more critical patients being seen immediately.
If you are having chest pain, neurological symptoms or difficulty breathing, please present to the ER department immediately.
All patients should bring with the current medications (prescription vials not dossettes) including non-prescription medications (herbals, vitamins and other ‘over the counter’ medications) and OHIP card.
Visiting Hours and Policies
Leamington District Hospital
General Visiting Hours: 8:00 a.m. to 8:00 p.m. daily.
All visitors MUST wash their hands upon entering and exiting the hospital. Small children are strongly encouraged not to visit.
Care Partner Philosophy
The Care Partner is a family member or close friend that acts as a primary support to the patient. This person is chosen by the patient. The Care Partner may visit at any time of the day and may participate in the care of the patient as appropriate.
Windsor Regional Hospital
Recognizing the positive and therapeutic role that visiting friends and family can have in patient recovery, Windsor Regional Hospital has extended its visiting hours to provide improved flexibility for loved ones juggling busy schedules.
Effective January 1st, 2015, the revised policy provides 24-hour access for primary caregivers for palliative, emergency, critical care, neonatal and paediatric patients. (Note that the person designated as primary caregiver can change at any time).
While visitors to patients facing critical conditions and exceptions have historically been permitted, this revised policy formalizes this practice to ensure primary caregivers know they can visit patients in these areas of the hospital at any time.
In all other areas of both hospital campuses, general visiting hours have been extended to 11 am to 8 pm daily -including weekends and holidays. Prior to last year’s hospital services realignment, WRH’s general visiting hours were 5 pm to 8 pm on weekdays, and 1 pm to 6 pm on weekends and statutory holidays.
Despite the revised policy described above, it is necessary to have some restrictions and limits on the numbers of visitors and in the event of infection control outbreaks, further restrictions may apply:
Regarding limits, the revised general policy permits two (2) visitors at any one time (two adults, or one adult and one child).
Due to the higher risk environment, the hospital does not encourage visits from infants and children under 14 years of age. Children who do visit, must be supervised by a visiting adult. (Currently, restrictions remain in place prohibiting child visitors at the Met campus due to concerns about the enterovirus).
Specific to labour and delivery, women in labour are allowed 2 visitors at a time. The visitors may rotate with visitors in the waiting room. No children under the age of 14 will be allowed in the labour room. Recognizing the support that siblings can play, two children can accompany one adult caregiver in the post partum department after a Mom has delivered her baby or babies.
It is important to keep in mind that restrictions on the visitors policy may be put in place when situations arise. Restrictions may be put in place if there is an infection outbreak at either campus.
WRH recommends the following additional considerations before you visit:
We are prepared to make special exceptions to the visitor policies above on compassionate grounds, but only at the request and approval by the patient, and in consultation with the care team.
You can visit often, but please keep your visits short – preferably, no longer than 15 minutes at a time. Our patients need to rest.
Quiet, please … Be mindful of other patients in the same room and unit who need rest, and staff who are caring for all patients, by keeping noise levels to a minimum.
Floral arrangements or fruit baskets may not be appropriate for certain patients. Have the designated visitor check with the nurse before bringing these items to the hospital.
Mylar balloons only - latex balloons cause severe allergies in some people and are not allowed in the hospital.
If you visit when the physician or other health care professionals are with the patient, at certain times you may be asked to leave the room while they are providing patient care.
Any questions from a patient/family member regarding the enforcement of this policy should be brought to the attention of the applicable Unit Manager.
This visitation policy can change as a result of circumstances out of the control of the hospital (ie infectious outbreak).
Visitors who are not family members or friends are asked to refrain from visiting. However, you can show support to a patient in other ways – which includes sending an “e-Greeting.” This is a free service that allows you to send a message to patient and a volunteer will deliver it on your behalf.
Emergency Room Wait Times
Place holder for Leamington Wait time, updated hourly
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